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PRIVACY POLICY 

Introduction 

GREEN THREADS DPP LTD ("we", "our", "us") respects and takes your privacy seriously. This Privacy Policy details the collection, processing, storage and sharing of your data when you use our website and services. It also tells you what rights you have under the UK General Data Protection Regulation (GDPR) and other data protection legislation.

Questions about this policy or the way we use your data can be directed to enquiries@greenthreadsdpp.com.

Information We Collect 

The following personal data categories may be handled and processed by us:

Personal Information Provided by You: 

Name, email, telephone and postal.

Passwords and Usernames of the accounts.

Data sent by contact form or survey.

Automatically Collected Information: 

IP, Browser, Operating system, and browsing activity.

Cookies and other similar technologies (read our Cookie Policy).

Transaction Data: 

Data of payments (transacted anonymously by a third-party payment processor).

Purchase history and preferences. 

Communication Data: 

Emails, text messages or any other messages you send us.

How We Use Your Information 

Your data is processed for the following reasons:

Service Delivery: 

To offer and host our website and services.

To get paid and to fill orders.

Communication: 

To answer your questions and give customer service.

To send you news, offers, and updates (you can unsubscribe at any time).

Improvement and Analytics: 

To understand the usage of the website and optimize.

To ask for surveys and to get feedback.

Legal Compliance: 

To comply with laws, rules and regulations.

To comply with our Terms of Use and other agreements.

Legal Basis for Processing 

We are bound to process your personal data by the following law:

Intimacy: Where you have expressed a willing consent, for example for direct mail.

Contractual Requirement: To execute a contract for you or do something for you before we make a contract.

Legal Interests: For better service, security and fraud prevention purposes.

Legal Requirement: As per any laws or regulations.

How We Share Your Data 

We may share your data with:

Service Providers: 

Hosts, analytics, payments, etc provided by third-party vendors.

Legal and Regulatory Authorities: 

When we’re legally obliged to do so, or when we’re exercising our rights under the law.

Business Transfers: 

If we are merged, acquired or sold, then your information may be passed to the new company.

We never share or rent your data to any other parties.

Data Retention 

We keep your personal data for only as long as is necessary to carry out the functions that we need them for (eg, legal, accounting, or reporting purposes). We safely destroy or censor your data after the retention period.

Data Security 

We have the appropriate technical and organisational controls to ensure that your personal data are not subject to unauthorized access, destruction or misuse. These include: 

Secure servers and encryption protocols. 

Check for flaws and breaches frequently.

Access to sensitive data only by need-to-know basis.

But no online transmission or storage method is 100% secure, and we cannot guarantee security.

Your Rights 

These are your data protection rights under the law on data protection:

Restrictions: Request access to your data and a copy.

Acknowledgement: Request updating incomplete or false data.

Removal: Ask for removal of your data where you no longer need it or when you have given up.

Permission: Request that they limit the use of your data in certain situations.

Refusal: Oppose processing of your data for legitimate reasons or to send you marketing communications.

Data Portability: Request a copy of your data in an organized, common and machine-readable format.

Consent Withdrawal: Withdraw your consent anytime and the processing is on consent basis.

For any of these rights, contact us at enquiries@greenthreadsdpp.com. You may need ID to send us a request.

International Transfers 

When your personal data are transferred out of the UK, we have appropriate protections, for example:

Transfers to states considered to offer a good enough level of protection by the UK government.

Predefined Contractual Provisions certified by the UK Information Commissioner’s Office (ICO).

Cookies 

We use cookies and other technologies on our website to help you browse the site. Please see our Cookie Policy for more details.

Changes to This Policy 

We may change this Privacy Policy from time to time. We will post changes here and when possible notify you via email or other method of contact. Your use of our services after the revision means your acceptance of the new policy.

Contact Us 

To ask questions, comments or complaints about this Privacy Policy or our treatment of your data, please email us at:

GREEN THREADS DPP LTD 

Email: enquiries@greenthreadsdpp.com 

If you are unhappy with our answer, you can complain to the UK Information Commissioner’s Office (ICO) https://ico.org.uk/.